What shipping methods are available?
We use a fast shipping service for all orders in the USA. The cost is $5 USD for any order. Currently, we are unable to deliver to US military bases. We apologize for any inconvenience this may cause.
How long will it take to get my package?
| Item | Handling time (Mon-Fri) | Shipping time (Mon-Fri) |
|---|---|---|
| Apparel | 1-3 days | 3-7 days |
| Mugs | 2-3 days | 3-7 days |
| Posters, Canvas | 1-3 days | 3-7 days |
| Hats | 5-8 days | 8-15 days |
| Bedding | 5-8 days | 8-15 days |
| All over print products | 5-8 days | 8-15 days |
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times may vary based on the destination.
What payment methods are accepted?
We accept PayPal. When you use PayPal to place an order, you will be redirected to the PayPal payment page, where you can confirm your payment by entering your PayPal account details.
Is buying online safe?
Yes! We take your privacy seriously. We will never sell, rent, or share your personal information. For more details on how we handle your data, please read our privacy policy.
Can I switch my order?
Once your order is placed, we cannot modify it. Please ensure you review your selection carefully before confirming your order. We do not accept returns or exchanges due to incorrect size, design, or address selections.
Can I cancel my order?
You can cancel your order within 6 hours of placing it. After this time, your order may already be processed, and we cannot guarantee cancellation. Please note a 10% processing fee will apply for cancellations. To cancel, email us at support@bestteegifts.com
Can I return or refund my order?
We accept returns and exchanges within 30 days of delivery. Please note, the return shipping cost will be at your expense. For full details, visit our Returns & Refunds Policy.
What is the policy’s time frame?
Our return and refund policy is valid for 30 days from the date of delivery. After this period, we consider the order as accepted, and no reimbursement will be processed.
I haven’t received my package. What can I do?
If your tracking status shows “complete,” but you haven’t received your package, please check around your home for any hidden deliveries. If you’re still unable to locate it, contact the shipping carrier using the tracking details in your email. If the issue remains unresolved, feel free to reach out to us at support@bestteegifts.com, and we will assist you further.